Browser Compatibility & Cache Clearing

Created by Sowrav Sunil, Modified on Sun, 20 Jul, 2025 at 2:34 PM by Sowrav Sunil


Clearing your browser cache is an important step in ensuring optimal performance when using Canvas. The browser cache stores temporary data from websites, including images, scripts, and other elements. Over time, this can build up and potentially cause issues with how Canvas functions. Clearing the cache can help resolve issues such as slow loading times, display errors, or outdated content.


Compatible Browsers and Versions:

- Google Chrome (latest version)

- Mozilla Firefox (latest version)

- Safari (latest version)

- Microsoft Edge (latest version)

- Internet Explorer 11


Stepwise Cache Clearing Instructions:

1. Google Chrome:

- Click on the three-dot menu in the top right corner

- Select "More tools" and then "Clear browsing data"

- Choose the time range and the types of data you want to clear

- Click "Clear data"


2. Mozilla Firefox:

- Click on the three-line menu in the top right corner

- Select "Options" and then "Privacy & Security"

- Scroll down to the "Cookies and Site Data" section

- Click on "Clear Data" and select the types of data you want to clear

- Click "Clear"


3. Safari:

- Click on "Safari" in the top menu and select "Preferences"

- Go to the "Privacy" tab and click on "Manage Website Data"

- Click "Remove All" to clear all website data


By following these steps to clear your browser cache, you can help ensure that Canvas runs smoothly and efficiently. If you continue to experience issues with Canvas, consider reaching out to your institution's IT support for further assistance.

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